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Warranty Service
At NMN.lk, all products are provided with a 14-day checking warranty from the date of delivery, unless otherwise stated.
Warranty Coverage
Standard: 14-Day Checking Warranty
Customers are advised to check the product during this period and contact us if they identify an eligible manufacturing defect or product issue.
Extended Warranty: For products that clearly mention a longer warranty period, such as 6 months or 1 year, warranty service can be arranged within the stated warranty period.
To Make a Warranty Claim
- Provide the original purchase invoice or valid proof of purchase.
- Submit the product to NMN.lk for inspection and verification.
- Warranty claims will be approved only if the issue is covered under the applicable warranty conditions.
- Once inspected and approved, NMN.lk will arrange the applicable repair, replacement, or other warranty solution depending on the product and warranty terms.
Warranty Exclusions
Damage caused by misuse, accidents, improper handling, unauthorized repairs, modifications, or other excluded causes will not be covered under our warranty terms.